PRIVACY POLICY (RipSol Ltd)

RipSol Ltd (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your data when you visit our website, contact us, or use our services.

1. Who We Are

RipSol Ltd
South Coast, United Kingdom
Email: info@ripsol.net
Website: https://www.ripsol.net
We provide accountancy, engineering consultancy and coaching services.

2. What Personal Data We Collect

We only collect standard information necessary to operate our website and deliver our services, including:
Website & Contact Data

• Name
• Email address
• Phone number (if provided)
• Message content
• Any information you choose to submit via forms or email
Client Data (if you become a client)
• Business information
• Financial information required for accountancy services
• Project information for engineering consultancy
• Coaching‑related information you choose to share

Technical Data
• IP address
• Browser type
• Device information
• Cookies and analytics data (e.g., page views, time on site)

3. How We Use Your Data

We use your information to:
• Respond to enquiries
• Provide our services
• Maintain client records
• Improve our website
• Meet legal and regulatory obligations
• Manage billing and communication
We do not sell or share your data with third parties for marketing.

4. Legal Basis for Processing

We process your data under:
• Contract – to provide services you request
• Legitimate interests – to operate and improve our business
• Legal obligation – for accountancy and regulatory compliance
• Consent – where you choose to provide optional information

5. Data Storage & Security

We store data securely using reputable systems and take reasonable steps to protect it from loss, misuse or unauthorised access.

6. How Long We Keep Your Data

We retain personal data only as long as necessary:
• Enquiry data: up to 12 months
• Client data: up to 7 years (legal requirement for financial records)
• Website analytics: typically 12–26 months depending on provider settings

7. Your Rights

You have the right to:
• Access your data
• Correct inaccurate information
• Request deletion (where legally possible)
• Object to processing
• Withdraw consent
• Request data portability
To exercise these rights, contact us at [your email].

8. Cookies

Our website may use cookies for functionality and analytics. You can manage cookies through your browser settings.

9. Third‑Party Services

We may use trusted third‑party providers such as:
• Email hosting
• Cloud storage
• Analytics tools
These providers only process data on our behalf and under strict confidentiality.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.